Privacy Policy
Privacy Policy – Al-Ma‘shouq Oud & Perfumes Store
Al-Ma‘shouq Oud & Perfumes is committed to protecting the privacy of its valued customers and to maintaining the confidentiality and security of all personal data collected through the website or via various communication channels, in accordance with the regulations in force in the Kingdom of Saudi Arabia.
First: Data Collection and Use
We collect certain personal data necessary to provide our services properly, such as:
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Name
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Phone number
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Email address
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Shipping address
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Payment information (processed through secure and approved payment gateways)
This data is used for the following purposes:
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Processing and delivering orders
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Improving the user experience
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Communicating with customers regarding orders, offers, and services
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Complying with legal and regulatory requirements
Second: Protection of Personal Data
The company is committed to the following:
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Protecting consumers’ personal data from unauthorized access, disclosure, publication, modification, or processing for unlawful purposes, by applying appropriate technical and administrative measures suitable to the nature of the data.
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Not retaining consumers’ personal data except for the period necessary to fulfill service obligations.
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Providing clear and easy options to delete, modify, or stop saving user data.
Third: Data Sharing
Customer data is not sold, rented, or shared with any third party except in the following cases:
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Shipping and delivery companies to fulfill orders
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Electronic payment service providers
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Competent government authorities upon official request
This is done strictly on a need-to-know basis and solely to enable service delivery.
Fourth: Data Breach
In the event of any security breach affecting consumers’ personal data, we commit to notifying the competent authorities within three working days from the date we become aware of the incident, clarifying:
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The scope of the breach
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Its potential impacts
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The actions and measures taken to address the situation and prevent recurrence
Fifth: Electronic Accounts
The company may retain consumer account data after obtaining the user’s consent at the time of account creation, in order to facilitate future purchases and the conclusion of contracts.
We also commit to providing a clear and easy way for users to close or delete their accounts whenever they wish.
Sixth: Cookies
The website uses cookies to improve user experience, analyze website performance, and personalize advertising content. Users can control cookie settings through their browser settings.
Seventh: Amendments to the Privacy Policy
Al-Ma‘shouq Oud & Perfumes Store reserves the right to amend or update this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately upon publication.
Eighth: Contact Us
If you have any inquiries or requests related to privacy or personal data, you may contact us via:
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Customer Service: +966 533 003 036
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Email: [email protected]